I have a burst geyser that is still under warranty, a call was logged with Kwikot, a technician was assigned according to the sms that was send to me. Its now 2 days, no technician and still no hot water. I phoned the service desk again, they promised someone will call me for an appointment and ...
I had a burst geyser which is still under guarantee. My insurance, Santam informed Kwikot on 08/01/2013 regarding this, nobody has bothered to make contact with me. If it weren't for the fact that the geyser is still under warranty, this geyser problem could have been fixed by now by my insurance. ...
On Thursday 2 January I called a private plumber as my geyser had "popped". The new Kwikot geyser was installed in 2010 so was still under the 5 year guarantee. The plumber reported the geyser on the morning of 2 January and advised Kwikot that the next day was my birthday and that I ...
A brand new Kwikot geyser installed, 8 months later the isolator burnt and had to be replaced. Now 3.5 years on and due to geyser being under warranty only Kwikot can replace the geyser. We had to wait 24 hrs only to be told that they will have to return tomorrow with a bigger team. The reason: ...
My fault was logged with kwikot ref 166362 on the 18/12/2013 @2pm More than 24 hours and no one has called me. I have called since 7am today (over 20 calls) yet all the can tell me is someone is coming today. When asked to contact technician they can't get hold of him. This is the worse service I ...
On the 15th of December our geyser burst. As a tenant of the property we reported this to our agent who sent a plumber to evaluate the damage. The water was switched off and we were advised that the problem was reported to Kwikot.By Tuesday the geyser was still not repaired. Between myself and the ...