What a lovely way to start a Monday morning. I called Kwikot this morning to log a problem with a client's geyser and got the most amazing and friendly service from the lady who picked up the phone to the lady in the Service Department. Thank you for making my morning not so blue. ...
I can't remember when last I received such service in PE. Liesel who answered the phone is such an asset to this company. She was friendly, dealt with my querrie efficiently, phoned me back and arranged for their plumber to be at our house within 30 minutes. Finally, all this happened while they ...
I have a geyser that needs to be replaced. Insurance gave the job to Kwikot. They did replace a geyser at my home in 2007. The geyser was pulled trough the trapdoor and installed.and I have proof of that. When the installation people arrived they said it cannot be done through the trapdoor as there ...
Geyser reported blown on Saturday afternoon 29/06/2013 to Standard Bank Insurance by referred plumber. Plumber states geyser is under warranty by KWIKOT who must replace geyser. Matter reported to KWIKOT on Saturday according to insurance yet no contact made by KWIKOT to insurance or myself to ...
Our first geyser was replaced under guarantee. Now kwikot claims that we don't have a 5 year guarantee on this geyser. ...
In January 2013 one of our geysers burst. The geysers were still under warranty from Kwikot. They replaced both geysers as I was informed that the geysers were faulty and should have been recalled. The geysers were installed in a new house in November 2010. The same geyser that burst in January is ...