I'm waiting for Leon to replace my Geyser. Today is the 5th day without hot water!! Have you guys heard of service delivery? Customer Service? Customer Satisfaction? Below comments I received via SMS. Good day. Your ref no is:166200.LEON (Tech) will be contacting you to arrange an estimate time for ...
Staff that arrive (White Bakkie Reg: ZXJ 998 GP) without greeting, look you up and down and refuse to speak English. The one shocked himself and was then angry with my girlfriend... they left the bathroom practically flooded. so much water that my BEDROOM carpet was soaked... judging by all other ...
Would somebody please phone me, long story. Geyser not connected, technician left the premises. BAD SERVICE DELIVERY. ...
A Kwikot heat pump failed for a Guesthouse Two electricians unable to resolve the problem saying it was the Monitor Controller I emailed/ called Kwikot setting out the problem as resorted to me by the electricians warning them that it was the monitor. They sent Kwikot "Plumber" 80Km away ...
Our Kwikot geyser at home burst last night. I was unable to read the serial number from the geyser, but Veronica went out of her way to search for our records on their system. Usually I cannot be helped without that serial number, but Veronica made the effort! The call was logged and I received a ...
My insurance co informed me to lodge a claim with Kwikot for a geyser element on a geyser that was replaced on 4 Dec. 2012- warranty claim. I called kwikot and after a struggle was referred to their supervisor "Jan". Jan informed me that my geysers element only had a 1 year guarantee and ...