Short and sweet. Checked in at 6:00pm for my 20:05pm flight from Cape Town to Lanseria. Boarding at gate C6. Went to Spur, smashed a cup of joe, good service and good coffee. Through security to gate C6, flight delayed! Made a friend, good oke. Sent to gate A11. Checked my ID and board plane!? Sit ...
I cannot believe that you cannot pay for a flight online, you have to phone an operator, listen to all the options and wait for an operator and then give your credit card detail over the phone to an unknown person even your secret ccv number!!! This is really ridiculous and surely must impact on ...
I am a frequent traveller and this week i had multiple flights booked between CT & JHB. With return flights over two consecutive weekends, i decided to stay in JHB for the entire week and by choice forfeited the outbound JHB-CT and the Inbound CT-JHB flights. Kulula's terms automatically ...
On the 24 a bought a ticket from Kulula for which i never got a booking confirmation. When i called them they could not find they money but my bank has confirmed that the money went out of my account in the Kulula banking account. I spoke to several call centre agents and none of them could trace ...
For a corporate company, kulula service stinks and your staff are stupid liars. I am a frequent flyer and still i get no respect and no loyalty from kulula. I wonder do you'll rob all the passengers or just a selected few. I seriously think the consumers need to be notified at the service you guys ...
I tried to pay for a flight online using Kulula's SID payment service and it displayed "Oops, there's been an error in processing of your payment. Please try again. Oops, we were not able to process that form of payment. Please go back and select another option for payment to secure your ...