We have to attend a wedding in George in May and had to book flights from JNB to GRJ for 2 May 2014. The first booking I made charged my credit card and the the website said "Oops, something went wrong, please try again". I then phoned the call centre and they said that it can take up to ...
I booked an air ticket online and as I entered the details and pushed the pay button, their website timed out. I phoned kulula and was informed that no payment reflected on their site. Their agent then said I should redo the payment a second time. I then made a payment by credit card and that was ...
I made an error when booking my moms flight. I used her married surname instead of her maiden surname (which is on her ID). I spoke to Thula and Sarah in the feedback department and they were very rude and unhelpful. They wanted a copy of BOTH my moms ID's. I tried to explain that she only has 1 ...
I had a situation where my parents missed their flights because of some complications in the check-in in Johannesburg and had to purchase new flight tickets. Mr David Holland went the extra mile to read all my emails precisely and reply to me in due time and got me the best alternative for the ...
I booked 2 return airline tickets from Lanseria (joburg) to King Shaka (Durban) and the booking was made online. The total cost of the tickets was R2 951.00 After making the booking I realised that I had made an error on the return date. I made the booking at 9pm so I called their offices first ...
On may 25 at 7, lanseria airport was advised to purchase a new return ticket to cape town as the ticket bought via the internet had 1 name only.i advised Vusumzi that i had applied for a new id with both names. Was advsied to fax proof from home affairs which would be fowarded to kulual finace dept ...