T. SHIOLE Called the no 0860 666524 as on the back of my Kalula Card, chose option 2 to do a balance transfer Not sure what she said, I requested to do a balance transfer and she requested that I provide my limit details .. I did so but she was not happy with my answers and refused to assist ...
We are in the process of adopting an abandoned baby girl. We purchased tickets to fly on the 18th of September to Cape Town, return on the 28th. The first consultant we spoke to told us that if we receive official documents they will assist us in flying her down with us. After obtaining an official ...
I spoke to a person named Ashley over the phone today to try and change a ticket I had booked. She was not helpful at all. She quoted me that the fee to change my ticket was more than the cost of the ticket itself (Which was R1700). She quoted something in the order of R2200. I obviously told her ...
I would like to commend Cpt De Wet, First Officer Stefan, cabin crew Hein and Nola for the very enjoyable flights to and from Durban this past weekend (MN 517 & MN 536). they really went out of their way to make me feel welcome onboard even allowing me to sit in the cockpit. Captain De Wet and ...
I had a flight from Cape Town to Lanseria, And i had a hand luggage bag within the size and weight limit, i had an instrument (Small Guitar) that fitted inside the hand luggage bag. But at check in they forced me to pay R350.00 to have it taken in as "special" luggage to be taken from me ...
I am so disgusted by [URL Removed] service and policy. I had to take an emergency flight to JHB as I had a family crisis and had to get to JHB as soon as possible. I had to rush from Stilbaai to catch a flight. I prebooked a flight at 21:50 as i was not sure if i would make the flight at 19:00. I ...