I travelled with Kulula on flight MN102 on 6 August 2013. I planned my trip in detail as I had very important business meetings in Joburg. As such I booked the 9:10am flight from Cape Town to Joburg. Subsequently, this Kulula flight was delayed by an hour resulting in me missing an important ...
I have always supported Kulula, and have always been happy with their service. However, since travelling from King Shaka to Lanseria lastnight, my opinion has now changed. I checked in a parcel which contained a drill sealed in a box. I requested it to be indicated as fragile, and left the item at ...
We were going down to the coast for a 30th birthday party and were booked for flight MN 625 to Durban. When we arrived at the check in lines we still had 5 minutes left before the gates closed. A lady by the name Carmen told us we were in the wrong queue (Although none of the queues were marked) ...
On 15 July I attempted to book and pay on line for a flight. The process aborted, returned "unsuccessful" error message. A few minutes later I succeeded to conclude the transaction. Yip, you guessed it, my bank account was debited twice for the same transaction. On 17 July Linda Stuurman ...
I have been traveling on your airline for the last 6 years and if you do a back search on either my id number (7108100066087) or my cell number (0823735656) you will see I am a regular traveller I booked a flight for 6th August 2013 MN103 11:50 I did the seat booking option which I had to pay an ...
I booked in 2 hours early and asked for 2 emergency exit seats as we are both tall and need legroom on flight 534 from Durban to Lanseria. Needless to say I again were given the seats in front of the emergency exit seats in row 15 instead of 16. This must be the 8th time that it has happened and ...