I need to make a change to my booking, but can't do this online due to limited functionality online. I just want to speak to someone who can help me, but I have been waiting for someone to answer for 1 hour 30 minutes! This is unacceptable. ...
I was booked on on the MN536 last night (1 Sept 2013) with my two boys, aged 4 and 8 years old. We were supposed to depart from Durban, King Shaka Airport to Lanseria at 18:30. We received an sms in the pm informing us that our flight was delayed. At about 19:50 we were informed of a technical ...
This is the 3rd time within two months that the kulula on-line booking system indicated that there was a problem with payment yet money has already been deducted from my ABSA account but the transaction remained pending. But here is the problem, when i tried to sort out the last failed transaction ...
So I am utterly disgusted wi Kulula. They and I HATE liars. I had a bad bad bad experience with their website and 2 call centre agents over 7 calls. My report: https:///kulula-com/complaints/booking-system-disaster-1173870 I was promised on two occasions that a manager will phone me back but it was ...
I landed with flight MN124 on Friday evening (30 Aug.) There was turbulence, and an eventful landing, but we disembarked safely close to the baggage collection area. As soon as I was down the escalator I realised that I had left my Kindle in the seat pocket. I ran up the stairs, but security said I ...
After waiting at the boarding gate till after the flight was suppose to depart, the crew announced the flight was delayed until further notice, the next announcement 20 minutes later stated that there was a problem with an aircraft and 21 people will not be flying... this is pathetic and worst ...