I opened a Kulula Credit Card as the Kulula Moolah seemed to be the best loyalty product for my specific circumstances. After numerous phone call to get more information I decided that this card was indeed the best opion although I am now convinced I should rather have opted for a Woolies Card. ...
On 24/10/2013 I checked in my luggage at the Lanseria airport. My luggage was weighed at 23kg and then the check in assistant asked me, do I have a Kulula credit card, because if I have a Kulula credit card, then I don't have to pay extra for my luggage. I said no, but we are frequent, business ...
I was told that a [URL Removed] team leader will contact me? Its been two weeks and I'm still waiting for a [URL Removed] Team leader to contact me to resolve my problem ...
Over the past week I have experienced two very long delays with [URL Removed] due to 'operational issues'. However, upon enquiring about this with [URL Removed] headquarters I received feedback from a very helpful and compassionate Fazila Khan. She expertly assisted me on both occasions, and turned ...
I was making a booking and kulula system showed a error but I received a sms that the money went off, I phoned to ask if I have to make another booking as I did not receive a confirmation e-mail. They told me there was no booking I must just make the booking again the money will be reversed within ...
I am completely disappointed by Kulula and will not fly with them again. I booked two plane tickets and was not able to use them as plans changed and I could not travel. I tried changing the bookings and names. The call centre galdly changed the ticket and charged me an exorbitant fee only to then ...