Dear Kulula Air, I would like to express my thanks to Rosie and Joseph at the Kulula check in counter at Lanseria Airport. My husband came straight from work for our flight to Cape Town (MN475). He forgot that his Leatherman was still in his work laptop bag after needing it to do some repairs ...
Ooked flight on website. message came up saying "Oops we cannot process your payment". tried again same message. Called bank, bank says payment went through 3 times. called Kulula provided reference numbe from Bank. No response since. This was 3 weeks ago. Still have issues now. Mom has ...
I was in a car crash on my way to the airport on Sunday night. As I was admitted to hospital, I missed my flight and couldn't notify Kulula because the call centre had already closed. On contacting the call centre today to ask for what ever kind of refund possible (despite their T&Cs saying ...
I booked a return flight with kulula and on the day I was running late so I missed my flight for 13:50 I went to their offices and requested that they put me on their next available flight at 14:40 then they started telling me that they can't use a copy of my I.D I then told them I recently lost my ...
Good Morning Kulula Unfortunately this morning my uncle passed away in Johaneesburg, I am in Cape Town. The funeral is going to be at 2.30pm. Our funerals happens the same day so I needed to book 3 tickets from CPT to JHB. I booked the tickets at 9.30am for the 11.55am flight from CPT to JHB today ...
I have been a customer of Kulula Credit Card for over 5 years now. I have not had any problems/issues with my card. On the kulula website, it is advertised that there is a new card with a security chip and pin. This is great because all my other bank cards have this technology. I then contacted the ...