I booked flights on Kulula but inadvertantly gave the wrong date for the return flights. Realising my error within hours of the transaction, I went online as there is a statement that one is allowed to make one change online. When I tried to do so, I was informed that I could not change the flight. ...
I recently booked a flight for my grandfather, an 84 year old man, to visit his son in another province. I have never used online bookings with Kulula and was thoroughly impressed with the ease in which to operate their website. The biggest positive point of them all was the customer service I ...
I recently booked a flight from OR Thambo to Cape Town internantional with my family. On arrival at Cape Town Internantional, one of our bags had been damaged and the contents. Nothing could be done at the Kulula counter and therefore a e-mail backwards and forwards scenario started. i had to ...
I have booked a trip in advance to Cape Town (end of March 2014) and now have to cancel the trip due to personal circumstances. I understand that cancellation policies vary from company to company, so was anticipating that I would lose a % of the amount already paid. Kulula's cancellation policy is ...
Hi please can i have a statement to pay you, this is now the 3rd request and still nothing ...
I have posted on facebook, I have mailed chat2us, and still not getting any answers. Prior to our flight, MN 451, to Cape Town, on the 31st of October 2013 we spoke to Tebogo pertaining to extra baggage we purchased and won't be using due to not taking our bicycles with us. Tebogo had no clue as to ...