This morning I was booked on MN 100 from CT to JNB. There was an SMS at 05:20 advising a 'delay' of 4hrs. I arrived in JHB late, missed a full morning of meetings and when inquirng about compensation, the arrogantly answered that they had found me a flight 3hrs later and that that was 'fair' and i ...
I had booked a flight from OR Tambo to George. I was in time for check in, but due to an error on my return flight I had to pay in an additional amount before I could fly. I was told to pay the money then I would still be on time for my flight. after running up and down between the ticket sales and ...
I was billed twice for an airticket on my credit card on the 21 October 2013. I advised the airline and was promised refund within 48 Hours. Today I was advised by the manager it will now take 6 to 8 weeks without the option to book a ticket instead of a refund. I was given all sorts of excuses ...
Can you believe it? Kulula is now charging R35 to pre-book flight seats when making your flight booking. Wow! ...
My family and I was flying Saturday morning with kulula airlines from Cape town to JHB to go to my sisters wedding. When we went to check ourselves in the lady that helped us that morning at the desk did not want to check my mother in because her name on her ID and the name that we booked her did ...
1) R 340.00 to change a booking that takes 1 minute??? so R 680.00 for 2 flights? 2) no more online changes??? 3) have to use call centre, they cant get my card to go through. i do it myself online, and it works fine. pathetic. ...