My wife and myself were horrified with the blatant lack of empathy and customer service shown by Larry Tlhako who is supposedly the person responsible at OR Tambo for sorting out seating on flights. We were told when we departed Durban that we had been pre-booked with a window seat which is what we ...
I arrived at Lanseria this morning at 10am to check in for flight MN505 to depart at 11:20 for Durban. The agent at the check in asked if I was aware the flight was delayed, and I replied no. He said the new departure time is approximately 14:15 and he explained this was due to bad weather inCape ...
Flight MN451 out of Lanseria to CT this morning, has stopped at PE International Airport to refuel as they do not have enough fuel to make it to CT. Flight was supposed to arrive in CT at 08:00am, and is now only scheduled to land at 11:00am if they are lucky. Now if this was due to a technical ...
Booked a flight for client leaving Jhb this am at 7. Flight was changed to 6am... no notification. Client arrived at airport - flight has left. She is booked on a later departure I now have to reschedule all of her appointments and change her return flight & pay for the changes.. ...
I booked flights on [URL Removed] and something went wrong during the booking, leaving me with a flight on the wrong date (a date I never even looked at). Somewhere during the five or six screens I went through during the booking, the date was changed by the site. When I got the confirmation email ...
To whom it may concern. My wife made a booking which was suppose to be for leisure purposes and this has suddenly changed to business purposes. She was going to travel alone but because circumstances changed, she now has to take my 4 year old daughter with. Your website doesnt allow us to make the ...