My mom was hospitalised on the day she had to fly home. The manager at the call centre said I could get a refund, and after sending them a doctors note and my bank details I was told it would take 6-8 weeks to process the refund. That was on 18 Feb. Despite numerous calls and emails asking for ...
Booked a flight to George from OR Tambo, go through the motions and get to the payment page. Cost for ticket is R2644, the page hangs and kicks me out. Start to book again, but now the prices aren't the same anymore. The final ticket comes out to R3166 now. Is this not a clever way to make extra ...
I booked a ticket to PE on 7 March which I needed to cancel. I called to do this 10 days prior to the flight and was informed that I would only be refunded just under 50% of the cost. This was not ideal as trying to change the flight to another destination proved to be more of a nightmare! I was ...
On the 21 March 2013 I booked 2 separate flights for me and my girlfriend to Cape Town from Lanseria airport for the 2nd of May returning on the 4th using my [URL Removed] credit card. When we arrived at the airport on the morning of the 2nd of May we where told that my girlfriend's flight was not ...
I booked a ticket to PE which I needed to cancel, which I did 10 days prior to the date of flying. I was informed that I would get just under 50% refund back which isn't ideal, however I accepted this and was assured that the refund would be paid back into my credit card within 2-3 weeks. It has ...
I have booked a ticket for myself and would now like to transfer the ticket to my brother but they refuse to do that. And there is a 100% cancellation fee. ...