I recently made a flight reservation to fly to Durban on the Saturday 15th June 2013 to attend a family wedding, returning the same day in the evening. My flight times Departing from Lanseria were 10.20H returning from Durban at 18.30H Sometime after the booking was made I received a SMS from ...
Hallo. I booked a ticket online On Tuesday night but could only make a payment via bank deposit. I made the deposit on Wednesday morning [within the 24 hour time frame] for a ticket for Saturday Afternoon. I have the proof of payment with me. SInce its been slightly more than 24 hours since I made ...
NO RESPONSE Hi All I tried to correspond to Kulula but WITH NO SUCCESS Hi Corrinne Thank you for your response. I tried looking for your bike notice on the Kulula Airline notice as per the attachment and could not find any references to bikes, that is easily accessible on your website. My point ...
Thank you Leticia for going the EXTRA MILE!! We were flying with our 1 year old boy from King Shaka (Durban) to Lanseria - as you all know a 1 year old boy can be very busy (even if you give them something to calm him down)! Seeing that we were booked to sit on a middle and window seat (after we ...
On 20 may 2013 I made a booking at proceeded to pay via the SSID option. However, the SSID application returned an error and the payment could not be effected. I called Kulula and stated my case, at which point Caryn advised that I could only do the payment via SSID, she confirmed that the booking ...
I have looked at Kulula complaints and this seems to be a common complaint. Overcharging, unwillingness to refund, website booking errors and poor service at contact centre. I tried to book a return flight on my mastercard. After entering the credit card details the website pop up with a error ...