Hi. In December 2012 a Travel Bank account was created for me with R800 by Kulula for a delayed flight. It does not specify on the paperwork I received when booking that you can use the account / money only for flights - so one would rationally assume that it would be for ANY of Kulula's services ...
I tried to book a flight online on 23 June 2013. After filing out all my card details I got an error message that there has been a problem with processing the payment and I should try pay again which I did. The flight is for Sinazo Gola leaving from East London to Johannesburg on 25 June 2013. ...
Me and my fiance traveled together on a flight from Lanseria, yesterday to Cape Town. We shared a single suitcase and when we checked in this case was found to be overweight by 2 kilo's and we were asked to pay R250 penalty. The limit per person is 20 kg but we were traveling together so on average ...
We booked return flight from Jhb to Durban. Once we received the e-ticket we realised that we mistakenly booked it for a return flight back the same day 30 min after we landed we immediately contacted them to change the date also about 30 minutes after we made the booking, for which they insisted ...
My letter to Kalula... and then it died... after REPEATED correspondence from me to Kalula since the 16th of APRIL 2013, I have just being ignored Dear Kalula, Up till now, its been a pleasure to fly with you, but one unfortunate manhandeling (I suspect no attempt) of our luggage at Cape Town ...
I booked a flight in April for 24 June 2013 for my two children to Cape Town. My daughter is 13 and my son 9. When doing the online booking I was asked how many adults (13 upwards) and how many children. Obviously, because my daughter is 13 I put her up as an adult. and assumed that my son could ...