About 2 weeks ago i phoned the tollfree call centre number and requested my tax certificates as i need it for my e-filling. i requested from 2006 - 2009 (when i left the saps) and was told it will be emailed to me within 48 hours. about 1 week past and i phoned again and requested the same thing ...
On 25 June we received a sms that the 2013 tax certificate would be sent either by mail or e-mail. No such document was received. After an unsuccessful attempt to enquire telephonically at their call centre, we have sent 8 e-mail requests to their enquiries e-mail address. Every time we receive an ...
My son was admitted to ICU when born. After he was released I received numerous accounts from Pathcare which stated that I was liable to pay the outstanding Balances if not settled by my medical aid. I phoned GEMS more than 10 times regarding an amount Of R3710.25. Konsultante het aan my gese dat ...
After many many times of emailing and faxing and calling into GEMS and getting automated responses from them on the emails, and getting hold of many consultants who use the excuse our emails are not working... and for a week, I finally get ahold of Victoria Ntlukani who with one call did register ...
I phone them twice to verify membership details and then the call centre agent drop the call ...
I mailed GEMS on behalf of my mother twice to query amounts not paid by the scheme but they failed to feedback for 2 weeks now. I indicated to the scheme that my mother is going for dialysis 3 times per week and will go to specialists regularly and they advised that her GP should fill a certain ...