I faxed a receipt through in August 2012 for consultation fees paid by me but never got reimbursed. After that I found out that I am pregnant and saw the doctor monthly. All patients pay cash and must claim it back. I faxed all the receipts as soon as I got them, but never got reimbursed. In the ...
On 2/8/2013 08:54 am I submitted a claim for services paid directly to service provider (DJ Koegelenberg Inc). On 2/8/2013 08:58am I received confirmation from [email protected]. Nothing happened. On 9/9/2013 09:47am I requested [email protected] to investigate. Acknowledgement was ...
GEMS is currently withholding claims from me. I have followed every guideline to be reimbursed for the claims that I have submitted. When i followed up with an enquiry all I received was an automatic e-mail reply stating I would be contacted telephonically, I was not contacted telephonically within ...
Good Day I have called Gems with regards to my mother's who receives chronic medication via delivery on a mothly basis, i have called in informing them that my mom is in the Gautend area due to illness for a while, therefore requested that they deliver medication at my place in Centurion till she ...
I have had many problems with claims processes this year. Like never before. o Firstly, many claims per fax were not processed, and I had to fax and email them again. Up to 3 times. o Queries per fax and email was not met, in fact I was told they were not received! o Claims were wrongly processed. ...
I have applied for ex-gracia from my medical aid for a procedure that will change my health status to a better one and save the medical aid money from paying my monthly chronic medication. Its been 2 years 2 months now and I have sent them my complaint and everytime I am asked to fill in another ...