How pathetic chubb customer service is! to date no response regarding them charging me in July and October for their annual radio fee. i logged a complaint on hello peter on 8 october, they send a useless automated response, i email them as detailed provided below, 4 emails to date, yet no one has the decency to respond! so disgusted!
they take your money, there staff are incompetent to handle queries, then they ignore complaints!
Thank you for sharing your concern with us. At Chubb Fire
and Security
we take customer satisfaction very seriously. I will escalate
the details of your concern to the manager responsible for
that department.
Should you need any further assistance please do not
hesitate to call our Customer Service Centre Line.
Customer Service: 086-100-2211
Email: [Email Removed]
Call Ref# 00044564
Regards
Beauty Ganye
Customer Service Agent
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