It took your armed response one hour to respond to a panic button activation and all your call centre could say is sorry. It seems my money is good enough but you dont care about certain areas and customers. Maybe you would have responded quicker if your guys are not chilling on the m3 near ...
I joined Chubb Security in May-July period. When I signed I was told about an annual radio fee payable every year. This was paid with my first instalment in July. Now in October I am charged again for an annual radio fee (this fee would go towards 2014). Chubb has charged me a full fee from ...
3 Month ago I phoned Chubb to cancel my armed response service because I was not happy. They told me I can come in to the office and cancel it there. I did go in and completed the form with chubb. I also kept a copy for my record. At the end of the month Chubb deducted the monthly instalment from ...
Chubb sent me a bill for radio removal in Sep 2013 - 1 year after I cancelled the contract service ended. I waited for them to contact me, but they never did. The bill is dated 1 June 2013, but it only reached me in Sep 2103, making the date very suspect. I just received my FNB cheque account ...
We are in the process of moving offices and we requested to move the alarm services, Chubb insisted we pay a ridiculous amount, We then proceeded to cancel the contract, after sending 3 emails to Candice, she responded to state that we have signed a 3 year contract and couldn't cancel. We didn't ...
I am furious with Chubb security, it is not the first and Only time they fail to respond to alarm signals going off, it has happend in the past and i was reassured it wont happen agin, yet they fail to deliver on service, so what am i really paying for???! for chubb security to sleep on duty??! ...