Hi, I use Chubb Security at home. We had a break-in to our garage abt a month ago, and I then installed a PIR in my garage. We then had an attempted break-in to my office window, only to discover that the alarm on the window was non-functional, and I had to set off my panic button. Chubb then came ...
Before I wrote this report I was surprised to see how many other customers were disgruntled with the poor service that was offered..all with feedback/bad attitude /telephone calls complaints. I have the same issue... last year sept the Chubb technical person replaced the radio box I had for 10 ...
Phoned in for a service of the alarm and fault login. line was droped twice after holding on for a while and when the call eventualy was taken, the person answering had a bad and dissrespectfull attitude. the person could not assist me with the problem i had and was eager on cancelling of the ...
We called Chubb on 21/09/2013 to enquire about their visibility in Protea City, the Callcenter agent informed us that they do not cover Protea City, he then tasked us to activate our alarm and ignore the calls 3- 4 times until we receive a call from the response dept. We did as we were told 2 hours ...
Hi A consultant (Ralph) came to sign up my business with chubb over 2 weeks ago. I paid a connection fee of R550 and was given no receipt. When i called the tel no on the paperwork, i was promised a receipt and have recieved nothing to date. A consultant was meant to come out and set up my alarm ...
On Wednesday 25 September 2013 I reported the pathetic service from Chubb on your web-site. (Call ref 00042935). A Beauty Ganye responded and said that my complaint will be given to a manager that will attend to the complaint Today is October 08, 2013 and NOBODY has contacted me as yet!!! What is ...