It seems like the only way that Bankmed will pay a claim is if you complain on Hellopeter. I submitted a claim on the 17/4/2013. Part of the claim was paid the other was not and the reason given was "Fully specified account required". I phoned the call centre on 2/5/2013 at 6pm and spoke ...
Upon sending an email requesting a quote for cover for my mom, I receive a reply 2 days later stating that I did not include her membership number! How can I have a membership number when inquiring about cover with your company? This is ridiculous, and if this is the treatment you give to potential ...
Service is pathetic... staff is incompetent... Nearly a month has past since I first queried non payment for a pathologists test and you BANKMED have not had the decency to reply. I first queried the non payment with your Anthea on 26/4/2013 at - 12.49pm (your calls are recorded - please check) who ...
On the 15th of February, my wife had to have an emergency cesarean section as my daughter was in distress. Bankmed has since paid the anaesthetic R3038.26 from the total claim of 6337.99, leaving a balance of R3299.73. BankMed is refusing to pay the outstanding amount due to claim being "out ...
I am extremely disappointed that Bankmed has decided that the current /- R 1100 optical benefit for contact lenses will be over two years instead of 1 year. As is my savings account is exhausted and now I have pay out of my pocket for the lenses. I am questioning why I pay for medical aid? ...
I've had a query since 24/04/13 to date 13/05/13 and none of the consultants (Tshepo, Tracy, Lulu, Nandipha, Shenelle and Anathi) including team leader (Debbie Niewoudt) and manager (Glen Gideon) have resolved it. I'm highly pregnant and was advised that i'm registered on Baby and Me programme and ...