Hi, I am Bankmed member and had to deal with a professional lady by the name of Amanda Jacobs on numerous occassions. Amanda is constantly and continuously patient and professional when dealing with Clients. I have not enough time to express my appreciation, but in short thanks Amanda and team. I ...
I logged a query to [Email Removed] to question a claim amount i was paid out. I was called on 27 May and was advised very rudely that the amount of money I was being paid out was correct. When I questioned the consultant she became abrupt and rude. I got abrupt back and the call was cut, when I ...
On the 19/3/2013 at about 19:30 my son broke his arm, and had to have emergency surgery to place wires to allign the bones which was done in the morning of 20/3/2013 by an orthopedic surgeon. It was a prescribed minimum benefit as it was an emergency, which bankmed should pay in full. I received a ...
ALL my claims for doctors appointments and over the counter as well as prescriptions is being deducted from my savings account when there is still high enough on the balance of insured benefits. One of the most expensive medical aids. It is a constant battle and one needs to babysit them ...
I did an xray at Brenthurst clinic in June 2012 by Matissons and Partners. In April I got a letter saying that i owe Matisson and Partners R300. I called them to query it and I was told that Bankmed incorrectly credited them with R990 insteast of R645, they sent an email to [Email Removed] to ...
I am sick and tired of Bankmed's slack service this year!!! I fell pregnant last year, and up to date (from 14 JANUARY 2013) I have managed to process two claims? I am now going on maternity leave in 5 weeks time, which obviously is not enough time for me to process the remainder of the claims. I ...