Isent through a claim on the 28 May afterr talking to 3 people since the 7 May and on the 13 June I am informed of some tecnicality why the claim is not going to be paid, why do I have to call you to get this information, why can't you just pop me a mail as per my mail to inform me of this, why do ...
Bankmed have changed from Discovery Vitality to Momentum Multiply as a partner however Momentum cannot in any way compare with Vitality. I have been trying to find out about points that I should have earned and when I contact Bankmed they say I must contact Multiply and when I contact Muliply they ...
I registered for the Baby and me program. Before that I phoned the call center and asked them how do i go about claiming. I was told that i need to register first and then claim. On the registration forms are detail required of the doctor. I did not have all the required information and retrieved ...
I will not advise any of the Bankmed members to register for this baby and me program, after so much of hassles calling in to correct claims and reverse claims, use my airtime to call in for Bankmed to rectify their errors. I have still not received any feedback regarding this last 2 gynae visits ...
Icalled care cross on 5/6/13 to ask some questions as Iwas not clear on certain things iholded too long to talk to someone&when Idid get hold of someone she gave me attitude her name is Glenda Colbie if she doesn't know her job she must go back to training&learn how to speak to ...
On the 09/05/13 i sent in a claim statement to bankmed and on the same day I had phoned in to inquire if they had received my statement. To date my claim has not been processed and I had to continuously follow up on the processing due to the fact that I have been sent notification that the practice ...