On 16May I've sent an email to ask about how much Bankmed will pay for a specific medical procedure and associated hospital fees. I've attached an quote from a Ophthalmologist. On 27May I've emailed it again, seeing that I've received no response. On 6 June, I've asked AGAIN... and still no ...
I would like to say how extremely disgusted I am at the level of service and competence of Bankmed as a medical aid. I am currently 34 weeks pregnant and I registered with the Baby and Me program when I was 16 weeks pregnant. Since then it has been an absolute nightmare dealing with you. The claims ...
First of all I want to say in caps that BANKMED IS TERRIBLE! On 1-March my son had to be rushed to a doctor because he had short breath. The Peadriatrician treated him for Asthma and took blood samples for test. I paid R600 cash and submitted a claim to Bankmed for a refund. Bankmed said there's ...
I am extremely annoyed at the poor service that I constantly receive by the staff at the Bankmed call centre. I requested authorisation, for a hospital procedure, and I was told that a medical advisor would need to review the details, prior to me obtaining the authorisation. No problem! I requested ...
Because of my age, i had to submit orthodontic questionaire (and other documents) in order for my claim to be processed. I sent these on the 29th of April in a zip-file as they were too big. However, 3 weeks later I called and was told my e-mail had no attachments. I re-sent the same e-mail which ...
I called to Carecross for a Dental Enquiry because I needed to go to the dentist urgently. I spoke to a Girl by the name of Amy that answered my call. I spoke to her about what my query was, and not only did she sound in a bad mood but she has this irritation in her voice when I was asking her ...