I submitted my claims to Bankmed on the 28th of May for consultation fees that I paid at the gynaecologist. The gynaecologist insisted that I pay cash because he does not want the hassle of following up with the medical aid for payment. From February I have been paying cash and submitted my claims ...
All i can say is, if there is any way you can join any other medical aid, do so!! Bankmed is the worst of worse!! I joined Bankmed when I started at Absa in February 2013 and it has been the worst customer experience that I have ever had in my life, herewith some highlights: a) It took them 6 weeks ...
I have over the last two months attempted to get a chronic prescription approved by Bankmed, over the last 3 weeks I have attempted to get the chronic prescription 4 times and have been declined! Bankmed initially didn't agree to allow Nexium as a chronic drug, this was changed as per their request ...
I enquired about my medical aid card and requested it to be couriered to me on the 22nd of February 2013 and made several follow ups, but to date have not received my medical aid card. When I phone the client serivces contact centre in March, they couldn't tell me if my request had been actioned or ...
I registered for the Baby and Me programme in Jan. Only got feedback from Bankmed 3 months later. I was informed of the benefits I get with the Baby and me programme like 5 Gynea visits for free and found out the tests I did in February some of the tests are part of the Baby and Me Care Plan ...
A soon as the Bank can see that Bankmed does not work for everybody the better. One day you have to get authorisation the next day you have to go to the doctor first. if I tell them that I have to go for a test due to the outbreak at work, what must I do first call my doctor. I just can get any ...