I have a few service Complaints that is not getting resolved, phoned the Call centre again to speak to a manager in the hope to get some answers as this is now two weeks waiting and only getting the run around. Operator said she will get manager so i wait comes back and says the manager is ...
I have been a member of Bankmed for close on 15 years. In March 2013 I was retrenched and my medical aid was paid up front by my x-employer up to end June 2013. Mid June I sent an email to Bankmed informing them that I want to stay on the medical aid after June and requested them to advise on how ...
WHAT A BAD EXPERIENCE AT BANKMED. I COMPLETED ALL MY APPLCATION FORMS TO ADD A DEPENDENT AND A FEW WEEKS LATER NO RESPONSE. THEN MY FORMS ARE SENT BACK TO ME SAYING THAT IT IS NOT CORRECT. THE 5 DAY TURN AROUND TIME LONG PASSED AND NOW I AM TOLD IT IS INCORRECT. I AM NOT RESUBMITTING THIS FORMS. I ...
On february the 12th 2013, i was forced to have emergeny caesar as my baby was distressing & they had to take her out 2 weeks before the actual expected date, an anaesthetic was given to me. 2 months later i received an invoice from the anaesthetist advising of the unpaid bill of R2289.61 which ...
I would like to know if the CEO of Bankmed knows what is going on around the Company. I have e-mailed through a quote for approval and still a month later no response. The funny thing is when I keep calling the Call Centre see how many times I have e-mailed it through but no one seems to be able to ...
My little girl of 4 years old went in for a removal of a portwine stain on her leg which was authorised by bankmed before the procedure: QHA0826347. The authorisation was done on a special basis as this procedure is not always covered in the bankmed benefits. On the authorisation letter it ...