In August 2012 i cancelled our one account with ADT as we sold property. I sent through numerous emails and received conformation of emails received. They kept on putting debit orders through. I even stopped the payment only for them to put it through again. I have spoken to them and sent faxes as ...
Good day. I initially joined ADT while living in Port Elizabeth. I had a new alarm system installed. I relocated to cape town and continued my ADT subscription. my residence in cape town had an existing ADT alarm installed. this system does not work properly. the key pad does not work, all the ...
Towards the end of last year we paid twice in one month for ADT armed response. I tried repeatedly to contact ADT via different avenues (customer service and two Facebook pages), without any success. It was only when I complained on Hellopeter that I got a response. I was told that we would receive ...
I had an adt technician here to check a faulty beam in Oct 12. After a few calls to them to get bank details they finally emailed them 2months later. Account was paid on 3/12/12. Mid Jan 2013 I get a call to be informed of the outstanding amount. I spoke to Thembela yono who emailed me her details. ...
My alarm started beeping at 2am, kept me awake, and couldn't be stopped. The battery was low I discovered from the keypad. At around 9am we phoned ADT and the technical people told us how to stop the problem. We did that, and the beeping continued. After a second call to ADT we were told that we ...
I have been trying to cancel my ADT contract since December 2012. I called the call centre and the agent gave me an email address [Email Removed] on which to formalise the contract cancellation. I sent a number of emails (the initial one on the 18 Dec, and some follow up emails Dec 29 and Jan 04) ...