I had been trying to cancel my contract with ADT since December 2012. I was passed from pillar to post to get the correct email address so that I could cancel. The addresses given did not exist and so I would have to make another follow up call just to be given another email address. This went on ...
CONTROL ROOM SAID ALL WAS IN ORDER AFTER A PATROL VAN WAS AT THE PROPERTY.HOWEVER MY NEIGHBOUR WHO WAS AT HOME WAITED FOR 45 MINUTES FOR PATROL VAN AND THEY DID NOT SHOW.NO NOTE WAS FOUND AT THE DOOR TO SHOW THAT THEY DID VISIT THE HOUSE AT TIME OF ALARM ACTIVATION.MAKES ONE THINK WHO IS INVOLVED ...
HI there I just want to report an incident whereby one of the ADT security came to inspect my place today, due to. He did his report and asked me for my password, and only after giving him the password when he requested it, I remembered that we are not allowed to give our passwords to ADT security ...
We had spoken to the sales rep from ADT Bloemfontein and stressed our need to be able to cancel our subscription when necessary, and she had assured us it would be fine. When we called to cancel in October 2012, as we had sold the restaurant, they stated that we still were under contract until ...
I installed a new alarm system from ADT in April 2013, after installation I realized that the unit was not completely illuminating, I reported the fault immediately at ADT (telephonically) and on their website. After more than four weeks after reporting the fault ADT called me and indicated that ...
Good day, Kindly can Head Office please start to take note of urgent matters and we do not complain cause we want to. I addressed this matter a month ago. A lady from head office called me, Katlego or Karabo begging me to stay on but I just could not cause of the unprofessionalism that I ...