I sent through an email on the 24 June 13 @ 14h47 and then again on the 25 June 13 @ 9h26 to which I have had any response. I have also called the Call Centre & I keep being told to send an email to [Email Removed] My reference numbers are : 1776259 (Shana Lambert) and 18934875 Thami, This is ...
Dear Reader, I have to express my absolute DISGUST at how my cancellation request has been handled... I sent a request on the 03/12/2012 YES 2012 to cancel my contract with ADT as my equipment had not been working for over a year and it was pointless for me to pay for something that is not working. ...
I am writing this on behalf of my Dad who is a pensioner and who signed a contract with Adt in October last year. Crime is a prob;em all over and you think that a company like Adt would be there for you but all they are worried about is receiving the money every month and to with the service! He ...
I had the misfortune of having to have my alarm repaired. When I logged the call with the technical office I clearly indicated I wanted to pay via ETF. On the 22 Jun ADT decided to go ahead a run a debit order all in their own. When I called the call centre immediately and was told that an email ...
I have called the call centre three times to arrange an appointment, and have got no feed back from either the sales rep or the booking consultant. I have been trying for the last two months. In April a sales rep contacted me, but did not show for the meeting. ...
For the past over 2 weeks I have been attempting to get someone at ADT to acknowledge my cancellation notice sent through and arrange for the radio link to be taken out and no one in the entire company has the decency to actually respond to me or sort anything out. I never get called back despite ...