I have in the past had some terrible service from ADT security. The alarm system that they installed, new and was faulty and caused many false alarms. They then billed us extra for too many false alarms after their own technicians were unable to sort their poor installation out. This was eventually ...
I have logged calls for ADT to upgrade mu system and every time they come out, they get it wrong. I have complained numerous times and no one is assisting. The last time they called and scheduled that a technician would come out have complete the job on Friday the 14th June at 9am. to date no one ...
ADT alarm was installed about 3 weeks ago. We have made a few calls asking for assitance regarding the alram and till now, no response, call back or anything! Twice the alarm went off and no phone call to ask if everything ok. Yesterday, 22 June 2013, my husband spoke to Kevin and explained what ...
It's quite sad when you have to resort to a public domain to get answers and action. I've spent R12k to upgrade my alarm system and since day one I have had issues with the beams. I have been promised on 3 occasions that the faulty beams will be replaced. The last time Adt came to supposidly ...
I just called your call centre to report a disturbance in the area (multiple gunshots from different guns, shouting, loud voices) and it took the operator five minutes to (unsuccessfully) pull up our profile! Meanwhile we could have been murdered or seriously harmed whilst the operator to pull up a ...
On Monday night my business, O2 Lighting & Electrical, was burgled with no response from ADT Security. On Saturday night the electrical box supplying 4 businesses was set on fire thereby cutting the electricity to all the businesses. CHUBB (Security for Designer Dent) called to inform us that ...