I received an e-mail on the 11th February 2013 - included herewith for ease of reference. Good afternoon Please find herewith the confirmation of reduction of your monthly subscription as discussed. I am only waiting for confirmation of the 4x cell panics which will also be given free of charge, ...
Response from ADT: 7/6/13 Hello tazz30, We take note of your comments and thank you for bringing your concerns to our attention. We are sorry to hear about your experience. We have processed the paperwork for your refund and feedback will be given to upon completion. Kind regards Customer services ...
I am trying to clear my account with ADT since December 2012. I have fully paid this account in cape town at the ADT office. The accounts people in cape town have advised that my account is fully paid up, yet their Johannesburg accounts department keep on sending me statements reflecting a balance ...
In 3 June I reqested cancellation of my ADT contract as from 1 July. The email response was: 'ADT South Africa 3 Jun Thank you for your enquiry, we will be in touch with you within 24hrs (excluding weekends and public holidays).' No response, and on 16 June I again contacted them telephonically and ...
ADT service is horrible!!! Ive been having issues with my alarm system for almost 2 months. I just gave up calling because it's a waste of my airtime. I sent an email complaining but yet no reply. You send me sms that I must arrange for testing of my alarm between 9am and 3h30pm Monday to Friday, ...
Last week Monday my alarm activated, after a Minute I noticed there was no call from ADT, I contacted the emergency call centre, I specifically said, my alarm is activated, can you please respond. The agent on the other side says, FOR WHAT! Later that day I put in a complaint with Technical for no ...