On 20 April 2013 ADT replaced my keypad and charged me R2, 234-74. It was subsequently found that the fault was not the keypad and on 16 May they re-installed my old keypad and took their one back. Eventually on 30 May, after numerous calls, Kuben from ADT said they would refund the full amount of ...
Okay so ADT installed an alarm for me, on Friday I requested a call ou, t to fix an issue with the alarm, I am not an armed response customer, so they asked that I pay R462 into their account firs, which I did, I emailed the confo to [Email Removed] on Tuesday I phoned, "huh but but what confo ...
Last night at mid night the alarm went off at the office (flat let). I am not at home and requested that the ADT response person just wait for my sister (10 min away) so that he can enter the property and that she can reset the alarm. Unbelievably we then got a call to say that they checked the ...
I have been a client of Adt security for nearly two years and in this time i have contacted them numerous of times regarding my alarm system which has been faulty since it was installed. They have come to repair it a few times, after i called numerous of times again, but it is still faulty. I ...
I have tried to get past the call centre 086 12 12 400 to speak to the GM of ADT about the carry on with my account, which has been going on since Jan 2013 ADT Cape have been very helpfull But ADT KZN do not follow through with what has been agreed, i wish to bring my problem to the highest level ...
I received a letter from ADT in September 2012, demanding an outstanding payment, or our services will be terminated. I duly contacted ADT, which took over the original service provider, Meldene. I disputed the amount that I was in arrears with and was sent extracts of ADT's records by Sandra ...