Hi I've had this problem with 8.ta several times before in the past year. I'm a pre-paid customer, so i purchase my airtime over the counter, i use this airtime for calls, smsing and internet on my phone. Radomly when i try to connect to the internet the 8.ta homepage would keep coming up, saying ...
My laptop and modem was. For insurance purposes I had to suspend my sim card. On Sunday the 3 rd of March I visited 8ta in Woodlands, Pretoria. The did a sim swop and confirmed that I would have services within 24 hours. On Monday night I was promised that the service is now available. I could not ...
Last Sunday at the 8ta Sandton City branch I commenced with the convoluted process of purchasing a wifi unit. Eventually the person assisting me said that he would call me when he was ready to proceed as the systems were very slow. When I returned, I stood for an hour without any progress. He then ...
I am utterly disgusted by the poor service i have receive over this period as well as by the staff at South gate Mall. In December 2012 and January 2013 my debit order come back as unpaid however on the 25th February the amount of R1228.48 was debited from my account. I have been call your call ...
My company applied for a data contract 25 feb 2013. We went to the store in Clearwatermall and spoke to Mpho. Wow, now it is the 6th of March, and no happiness yet!!! Order nr incorrect... cant get hold of the store (nr not being answered (0116755838)... call centre keeps on cutting me off!!! After ...
Firstly I struggled with activating my number when I upgraded, I was without a line for more than 3weeks had to go to the store every week, they would assure me that it is fixed but it was never done after being helped by the store Manager Mohamed. Secondly at the end of February I was debited for ...