I've invested in a 3G modem and 8ta's 60 60 deal, but the consistency of the signal is very poor. Kindly send out a technician ASAP to address this, as it is unusable. ...
Please advise if there has been any scheduling for the yagi antenna mentioned almost 3 months ago to be installed to counter data flow volatility that is causing failed downloads as found by the technician who visited... Its going on 3 months now and its costing me money. The volatility cannot be ...
I have recently registered with 8ta for a new contract, however it seems I may got a raw deal. From day one there have been problems from the porting of my Vodacom number to 8ta service. Day 1 - I was advised that the porting process will take 24hrs. After going back and forth between the store and ...
I loaded a prepaid voucher to a wrong number, I basically told me its my loss And they can't help me.i asked them if they can't reverse the airtime (R150) and they said no, I Should rather call the number and asked the recipient to reverse the airtime. The call centre agent Said its my loss and ...
From Friday the 1st of March I have been trying to resolve a technical request regarding my new contract with 8ta, and while all the consultants that assisted me were efficient and helpful, somehow the query never got resolved. I called today to get someone to try to deal with this request properly ...
THIS IS THE 2ND TIME THAT I AM MAKING THIS COMPLAINT. ON THE 2ND OF FEBRUARY I MADE A PAYMENT OF 840 TO ETA. ON THE 15TH OF FEBRUARY O RECEIVED A DEBIT ORDER NOTIFICATION OF THAT AMOUNT PLUS FOR THE FOLLOWING MONTH. SINCE I HAD ALREAD PAID MY ACCOUNT, I DID NOT ACT ON THE NOTIFICATION. ON THE 25TH ...