I bought a 15 Gig Data bundle and Mifi from 8ta Convergence for R299 per month after i checked the coverage on the Map. My signal ranges from None 98% of the time to Edge 2% of the time, which is useless for anything. I went to the Help Screen and tried to Chat, your Operator Eldridge came on and ...
8ta has done it again. i am sick of this. this month they send me the bill without debiting my order. i call in to find out why and they dont have a dam answer for me. i eft the money including this months payment which is only suposed to be deducted end of this month in advance so i dont have to ...
On Monday 4th March my 8ta service ceased. I couldn't make or receive calls. I reported this to 8ta on the same day, reference 4142738. On Tuesday I phoned 8ta a few times only to be told that it can take 72 hours to correct the fault. On Wednesday I phoned 8ta a few times, and was told to go to an ...
This is my third complaint against 8ta. Track record: They reply with a cut and paste "we are sorry... and will..." This is all a lie. On the 25th of last month I did an UPGRADE. I get the phone and need a new smaller microsim. They tell me the sim will only be activated on the 1st and ...
I was advised to check the signal quality at my home before taking out an Internet Promo 5 contract with 8ta. I used a Huawei E180 modem and a borrowed simcard and found that I was getting download speeds of 4.5-5Mbps with the 7Mbps modem. I then signed the contract in Dec2011. I installed the ...
Needed to do a sim swap on the 8ta sim card I had to a micro sim, the whole service was done in no time. The way the service was every process was in place. The big compliment in that outlet was with the human touch! Should all outlets operate like that one we would experience the best customer ...