Good day, I am very dissatisfied in the service I received from 8ta. I contacted 8ta in November 2012 to confirm that my banking details have changed. To my surprise I was informed today, that no notes have been made and that the debit is still being requested from my old account. This account is ...
I was hijacked last week Monday and my phone. I went to the 8ta store in Kollonade to get a new phone and get my number back, requesting a sim swap. I was initially told the order would take 24 hours and my phone would be there the next day. When I arrived the next day, I was told the contract was ...
I logged a complaint via the the 8ta website and no one has gotten back to me. And now I paid my 8ta account and still connection is not up. I also cannot make calls to customer service with my 8ta sim card - complaint was logged and I'm told it was fix (HOW CAN U DECLARE IT FIXED WITHOUT VERIFYING ...
I seem to have made the worst choice in ISP after 19-years with MWeb. They are not providing the service as per contractual agreement. Apart from constant signal loss or dropping from 3G to EDGE the speed is terrible or non existant! ...
I bought the 10G data bundle at Maponya mall on the 17 of Jan 2013 and was never told of the connection fee. I laid a complain with the complaints department and it was declined without any reason except to be told of the benefits of the contract. I would like to cancel the contract with immediate ...
Rebecca assisted me today with getting a data simcard set up for my iPad. She was extremely helpful, explained everything well and went the extra mile by checking up with me later in the day (off her own accord) to see that i had managed to load the data on my card successfully. She really ...