As per 8.ta they informed their customers that there would be no debit orders on 25/12/2012 however I received no notification of this. When I took out this contract I stipulated on their forms for the debit orders to be done on the 25th of each month. Since then they have not informed me of this ...
Last month my line was cut because I was behind on my payment. Fair is fair. BUT I made the full payment on the past Sunday and my line was reinstated the next day. Now my line has been cut AGAIN, with simply an sms saying I owe them the same amount that I have already paid!!! Calls to the call ...
In a recent post I complimented a staff member at 8TA here in the Cape Town area for her sterling ongoing service regarding an issue I am having with sending messages on my new iPhone 5. Her response time and feedback is more than I can say for the rest of the company - I opened two cases regarding ...
On Sunday the 3rd of March I went into the 8ta store at gateway at about 09:00 to renew my contract, I wanted to speak to a sales person about my options, but when i asked the recption lady there she told me that there were no sales people currently in the store (in other words no one had rocked up ...
I went into Menlyn Park Telkom / 8ta's store on 5 March 2013 for a SIM card swap at about 11h00. The gentleman at the store loaded everything, gave me a new SIM card and I paid my R35. Once all done the gentleman told me that the system was very slow and the SIM would be activated once the system ...
Good day, I convinced a friend to hold off upgrading her contract with MTN for 3 months to be able to port her number to 8ta... Yesterday she went to the Pavilion 8ta shop to do this.. she was wiating at the shop for an hour while the agent was busy witht he processing, eventually she told them ...