I have bought an airtime for R50.00 using internet banking and received the following message from the bank: Tansaction S. Somacele has topped up... 6341 with R50.00 ON 09/07/2013, REF :2013-07-09/ and the phone to be credited was 072 431 4792 of which the airtime was never processed by Vodacom. I ...
I had received a ridiculous bill exceeding R3 grand two months ago for my data tablet and had not obviously budgeted for it since my monthly instalment was only R380.Called numerous times for itemised billing but to this day nothing. Was forced to pay it off since I needed the data. Since then had ...
I had not used modem and sim card for the entire month of June, only to use it towards month end. I assumed that had 900MB that was supposed to be carried over to the new month, to add on top of 2Gig 2Gig. To my surprise, on the 8th July, my line was soft locked. I called customer care on 155, the ...
On 08/07/2013 I have applied for a new contract and requested my existing prepaid SIM and Cell Number to be ported to new device. On 09/10/2013 the new BB Z10 was delivered and activated on 10/07/2013. I phoned the Vodacom Direct to have my existing prepaid number assigned to the micro SIM received ...
I have a contract with Vodacom (cell no 072 213 6802) and on 25 June 2013 i was debited an amount of R1445.76 and when i log in to their website to check how possible is that i found out that there is a bill of R1038.32 and it says DATA USAGE, how could that be as i am on 120 off peak with ...
Going through my bank statements recently I noticed the last 2 months I have been debited R1341 and R670 by Vodacom. I found this very strange as I am not a Vodacom customer, and have absolutely no dealings with Vodacom. On the 4th of July my husband emailed Vodacom, including the CEO & Mr ...