STILL WAITING SERVICE 2ND COMPLAINT!!! CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT WHATSOEVER, I CANCELLED MY CONTACT AFTER 2 YRS & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW PREPAID NUMBER BUT WAS TOLD I ...
My problem started in Jan this year when I found out my bill was sky high because Vodacom decided their not running debit orders anymore and they don't let you know either. I decided to prematurely cancel both of my contacts and pay of the settlement amount a R1000 on the 15th of each month until ...
Oky so in Jan I asked to have my contracts prematurely cancelled because of Vodacom"s stupidity and pure lack of trained employees. I got a settlement amount which we agreed on that I pay R1000 each month on the 15th until I reach that settlment amount. When I phoned in yesterday to my ...
Vodacom has advertised features and supplied the incorrect harware, and now want me the customer to pay for mistakes the company has made. The mistake by Vodacom was made 3 times ...
I want to change from BES to BIS. I went to Vodacom Centurion where this requist was done. I was told two Hours. After an day, I called the call centre. They confirmed that my requist will pull through at 17:00 and then it will be a further 24hrs for the change to take effect. Both times the ...
I have contacted Vodacom on more than 2 occassions requesting them to change my banking details. The consultant I spoke with assured me that my new details were uploaded. I was amazed when my old account was debited and as a result the debit order bounced. Now I am told I have a penalty for the ...