My contract with Vodacom was due to expire this year at the end of August. They have been contacting me and harassing with calls for me to upgrade my phone but I was not interested. Conveniently, 2 months before my contract expires, a situation arises where someone apparently took an upgrade on my ...
I have just recently found out that Vodacom has changed their policy and that all free minutes that you get with their new "smart packages" will expire within 2 months (that is if you get the minutes beginning of June they will expire end of July). I think this is unfair as you pay for ...
INTERNET DATA BUNDLE DATA ARE ONLY VALID FOR 60 DAYS BUT TO MAKE SURE THAT THE CONSUMER STARTS WITH 0 DATA EVERY TWO MONTHS THEY USE THE DATA PACKAGE THAT ARE PURCHASED MOST RECENT. IF THE CONSUMER HAVE 1GB LEFT OVER FROM PREVIOUS MONTH AND RECEIVE 1GB DATA FOR THIS MONTH THE DATA PACKAGE THAT ARE ...
I called vodacom in June to cancel my contract and move my number to prepaid. I had 300 free minutes which I had to use up before the 1st of July 2013. On the 29th of June I tried to make call but I was unable to, On the 30th of June I tried to make a call but I was told to load airtime. Which ...
STILL WAITING SERVICE 4TH COMPLAINT!!! CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT WHATSOEVER, I CANCELLED MY CONTACT AFTER 2 YRS & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW PREPAID NUMBER BUT WAS TOLD I ...
My account was unfortunately in arrears as I was retrenched March 2013. I've always paid my account and have had an account with these (Vodacom) for over 10 years!! Without any documented information that the number will be deleted from their systems, they went and did it. I paid all the ...