Dear Vodacom, I am convinced that you guys are out to make a quick buck from your clients. I did an upgrade on one of my lines last year August, the 22nd to be exact. Not even a year down the line the battery of the device is shot. It does not want to hold its charge and is fully discharged within ...
I was contacted by a Vodacom call centre early in April regarding an Internet Promo Bundle. The agent also asked if I would be interested in Insurance on my handset, to which I responded NO!!! I already have insurance with Hollard. The 12th of April I receive a sms informing me that Insurance has ...
Vodacom sent me an sms to report that somebody has requested a sim swop on my number. I DID NOT want a sim swop done and therefore contacted their call centre immediately. I mentioned to the lady that I have been arrased by certain individuals who possibly requested the sim swop. She explained to ...
I missed a few payments over a year ago and got my contract in areas however Vodacom requested me to pay around R1000 odd to reactivate the contract, which I did and signed and fax through all the relevant documents to get the contract reactivated - The poor service I received from the Vodacom ...
Again Vodacom overcharged me, the 5th time on total, 3 times on data usage on blackberry and the second time on a data contract. A total of R2590.75 was added to my 3Gig data bundle last month, the month of May, when I was in Knysna and my switched off router was locked in my apartment in Cape ...
I bought an iphone through a contract in march this year. weeks later it started giving me issues whenever I have to charge it but it would still charge provided I pushed the cable hard into the jack. so when I took in to be repaired since it is still under warranty. I made them aware that there is ...