My vodacom cotract was due for upgrade in June 2013. I found out that it was re-newed. A Vodacom call center agent informed me to send an affidavit and ID with my complaint and request to cancel my contract. I have sent 3 e-mails with those documents plus 1 with the contract which I managed to get ...
STILL WAITING SERVICE 6ST COMPLAINT!!! CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT INFORMATION WHATSOEVER, I CANCELLED MY CONTACT AFTER 2 YRS IN FERARY 2013 & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW ...
I upgraded my contract effective 01 August 2013. I upgraded to a Top Up 135 which comes with 100mb of data per month. On top of that, I also signed for a my meg 250 bundle to be loaded each month from the first. I received my 100mb but not the 250mb. I have phoned in and nobody can resolve my ...
STILL WAITING SERVICE 5TH COMPLAINT!!! CANCELLATIONS DEPARTMENT HAS NO KNOWLEDGE OF SERVICE & PRODUCT WHATSOEVER, I CANCELLED MY CONTACT AFTER 2 YRS & WENT PREPAID TIL I COULD FIND A CONTACT I LIKE. 2 MONTHS LATER I WENT TO TAKE OUT A NEW CONTRACT WITH THE NOW PREPAID NUMBER BUT WAS TOLD I ...
Ive been with vodacom for a while now and never had problems with yebo millionaires. So I introduced my mother inlaw, she had 7 letters 3 times, but didnt receive the R29 airtime. Her number is 27 72 403 3166.This is wrong. ...
I took out upgrade on my current Vodacom contract. For some mysterious reason a new SIM card (07972553876) was also issued to me. this number does not work and I received no SIM card. I was requested to send an affidavit and bank statement confirming that I paid for the connection fees. This was ...