This seems to be a regular occurrence, where calls and data sessions have been dropped by Vodacom. This happens throughout the day, and more especially at home. Vodacom: YOU NEED TO ADDRESS THIS . BOOST YOUR SIGNAL SO THAT THE PAYING CUSTOMER CAN ACTUALLY GET A DECENT SERVICE THAT WE ARE PAYING FOR. ...
I have wasted about 3 hours on phone today talking to different departments of Vodacom or to their sister company (Rewards). # A sister company of Vodacom sold me an upgrade on my data contract without even mentioning that they are another company named Rewards. They did not mention a single time ...
I had a 24 month contract with Vodacom that expired on 20/06/13.I gave them notice 1 month before contract ended. I spoke to Thembilihle on 30/05/2013 who advised that I still had 700 free minutes that I should utilise by 30/06/2013.I went to the Vodashop in Randfontein and purchased a Sim card of ...
Cancelled my contract via mail on 3/4/2013. Vodacom has all my details on file plus ID copy and no one contacted myself via phone like they did all of a sudden today. They asked for a copy of my ID and I send my ID number via mail with my full name and surname including my account number. Upon ...
I have a top up contract with Vodacom, and when i have been runnning out of airtime, i top up via my internet banking... lately i have noticed that when i top up, the airtime runs out alot faster than it does on my free minutes. I top up, and then the next day i run out of airtime, it seemed ...
I have contacted vodacom customer care to assist with sms roaming as numerous times I have travelled overseas and activated sms roaming via ROAMON to 123 - and I have the same issue everytime... I CANNOT SEND ANY SMS TO ANY NUMBER, LOCAL OR INTERNATIONAL!!! The feedback I get every time I call the ...