Business contract phone was last night. There is absolutely no way to speak to an operator at night. When phoning from a Telkom line one is asked to verify your yebo number TWICE via many voice-prompts at "0831808/809". And please don't tell me to phone 808 from a MTN phone. If I get my ...
Dear Hello Peter This is my 3rd complaint about MTNsp there have now correct one of their mistakes they moved my old contract 0833310 to pre paid and reinstated my existing contract 0837863... however they didn't correct their mistake fully and made more mistakes... Now they upgraded me instead of ...
I got a call 2 weeks after my claim was made, the lady, Koketso still made me wait another 5-10 minutes on the line just to tell me my claim was rejected and she knew she was going to reject it. My phone was out of my car, which was parked in at a friends house, in the locked car port and MTN ...
In early June 2013 I attempted to purchase an ad-hoc 2Gb data bundle via the MTN web-page [URL Removed] but was noted that the functionality to purchase bundles was down. I proceeded to call the MTNSP call centre (808) number and requested that a 2 Gb bundle be loaded on my account. I think the ...
I have 3 contracts with MTN, one is a normal phone contract and 2 are data contracts which I use for home internet. I have used both data cards and both have the same issue where the internet connection fails every 10 minutes or so making it extremely difficult to work at home. I have tried with ...
I created a query via the online help support on 16/07/2013, I have not received any feedback. The query is as follows: Phone Number: "Text: Good day, As per invoices number: E163298227 and E163336119, my monthly data subscription premium shot up from R149 to R389, any particular reason for ...