I applied for contract Wi-Fi Router Samsung Smart TV 40" 3D Skype Camera on 05 Dec 13 and was told approval takes about 24hours. On 11 Dec 13 I had to enquire whether it was approved and it has been approved but I was never informed. The TV was delivered on 09 Jan 14. My concern is that the ...
As per Athi Gravel from the MTN call centre I had logged a call to make a payment arrangement on the 17/12/13 and the arrangement was for the 15/12/13 which doesn't make sense to back date a payment. I recall making a call prior to the 15/12/13 to make arrangement for mtn to debit my acc on the ...
It seems that MTN does not want to help. They constantly close an issue that is not resolved. I upgraded 3 weeks ago. I started to complain 9 days ago. The wrong amount of data is loaded, no sms's were loaded, but R1000 is taken from my account. Neo is the first person to actually help me. He is ...
I upgraded a couple of weeks ago. Needless to say, MTN charges me over R1000 for this upgrade, yet do not load my sms and data bundles. I have called tirelessly everyday for 4 days, and everytime its "it will be loaded in 2-24h". This has not happened. I even asked the lady yesterday to ...
I received an sms from MTN saying that my outgoing call facility has been suspended, Please pay Rxxxx.xx immediately at ABSA bank account no xxx There is no reason given, or reference number to use. I am a contract customer and never had this problem. I am trying to contact the call centre on 808 ...
I logged onto the website to find out I have been subscribed to a content provider, which I know nothing of. I have been told that I must contact this company to get the refund that MTN has deducted from my account. This is daylight and MTN must be stopped this is. MTN makes me sick!!!... ...