On the 27th November my cell number was allocated to another person who is on a contract.. I was on prepaid with BIS and airtime on my phone. the BIS just stopped working at 14h00 and when I called MTN's 173 number, i was told that I have to sort it out with Nasua Mobile. I called Nasua Mobile who ...
Not a single response from anyone at MTN. I was put through to the Complaints Department, gave my complaint and I am still awaiting a response from them. This is beyond frustrating. I have now decided to take legal action against MTNsp. ...
9 months ago I handed in my Iphone 4 for repairs on a faulty home button, MTNSP replaced my handset with a refurbished Iphone without my consent. Upon receiving the phone it did not work. I proceeded to have problems with the refurbished Iphone as it does not read the sim card, it needed to be ...
Have been disconnected from my MTN Data services for half of the day on my MTN Cellphone Contract. Calling MTN on 808 for Contract Customer service to find out if there is a general issue. Have been holding for 25min and still counting. there is no indication on the Contact us page if the Contact ...
I took out a mtn anytime 200 more than 3 months ago... after I received my 1st Bill at the end of August for almost R4000 (due to data being R2 per Mb), I contacted the nearest mtn store to enquire by when migration to a topup 200 will be possible. The lady at the counter advised me that this could ...
Following my complaint dated 9 October 2013, and from MTN's response dated 11 Oct 2013, I waited for their invoice to be closed off. Upon receiving it I noticed I was being charged almost R3500 for a single day, 29 Sep 2013. On the 28 Oct, I called, as per response advised, to ask them to ...