Wenzile, This is exactly my point why is the cost of the phone for the remaining 2.5 months so exhorbitant? The cellphone fee I am charged every month is R139.47 should this not be applied for the remaining months instead of ripping me off? As in my initial compaint if you read it properly you will ...
MTN has given me nothing but bad service since I've joined their network. Firstly they have my name wrong on my account - that they got from my ID. Then they have my banking details wrong. When I email them to ask them to correct this they just tell me that they've already moved me to cash payment ...
I wanted to port my number as I was due for an upgrade on my contract, only to find that in the 21 of the 24 month contract I can only upgrade. If I want to Port within this 21 month period I have to pay R3500 approximately which is more than the handset is worth after almost two years. I was ...
For the past few months MTN has been suspending my service for some strange reasons only known to them. When inquiring about this I would be told some of the lame excuses that makes one wonders if MTN thinks that one is a. For few months now upon inquiring MTN is pushing for me to increase my bill ...
I am currently within my 24 month contract with mtn, recently the bis conditions have changed, this is not what I signed up for so you cannot take me off the plan just like that. We signed a binding contract whereby the bis I signed up for meant unlimited browsing and now u r charging me! Why?! Pls ...
I logged a call with MTN pertaining to activity on my contact. The call has been open for over a month now and I am still struggling to get resolution. I have dealt with over 5 different agents and the only one who seems to give a Dam is Ayesha Jaffer. I have submitted the relevant affidavit but I ...