AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Incorrect Billing! | #172506

Mtn
Incorrect Billing!

I created a query via the online help support on 16/07/2013, I have not received any feedback. The query is as follows:

Phone Number:

"Text: Good day, As per invoices number: E163298227 and E163336119, my monthly data subscription premium shot up from R149 to R389, any particular reason for that? The last time I checked I signed up a data contract for R149 monthly premium, please assist. Regards,

Dzunisani Reallocated to group 'MTN Active Support Hub' on 16/07/2013 at 15:18:24"

I need clarification on this issue.

Date:

Company: Mtn

Country: South Africa   City: MTNSP

Category: Telecommunications

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