I created a query via the online help support on 16/07/2013, I have not received any feedback. The query is as follows:
"Text: Good day, As per invoices number: E163298227 and E163336119, my monthly data subscription premium shot up from R149 to R389, any particular reason for that? The last time I checked I signed up a data contract for R149 monthly premium, please assist. Regards,
Dzunisani Reallocated to group 'MTN Active Support Hub' on 16/07/2013 at 15:18:24"
I need clarification on this issue.