I switched from contract to Pay as you Go and a bundle of SMSs (about 150) which I bought with my 141 loyalty points have been removed from my account. This bundle was not part of the contract and should not be removed. Please return the remaining SMSs on the loyalty bundle. ...
My name Onica Mid February this year 2013 a colleague of mine refered me to Joshua, after ive been expeiencing billing issues with Mtn dating back to August/ september last year. This had resulted in my contract line always being cut off due to billing errors.i sent Joshua an email, and he called ...
On 06March2013 01:50PM MTNSP informed me via email that they have cancelled all my debit orders, to allow me to pay all my cellphone accounts via EFT each month on the 25th. On the 25th I paid all accounts as agreed vie EFT, and MTN also confirmed to me in writing that they have received all my ...
I have recently requested an Itemized bill for my cellphone (3 x on the WEB, 1 x by phone, and also raised a complaint once) Up to date I have only received an Invoice for the account. My complaint was raised 3 days ago but I have not received any correspondence with regards to the complaint. I ...
My cellphone is registered to my business and for the last 2.5 yrs I have been paying MTN R341.23 (over R10 000 to date paid) for a 2GB data bundle. Unbeknown to me, a business contract cannot have an additional data bundle loaded if there is an existing data bundle with the contract that was ...
For the past three months I have been receiving inconsistent airtime values on my contract phone. I'm supposed to receive R200 airtime and I just noticed, I only got R90? No. Sort it out! I pay you guys good money. ...